Reference

How Betbati Handles Your Personal Information

This Privacy Policy covers what data we collect when you use Betbati, how we use it, and how you can control it.

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Betbati How Betbati Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Security and data hygiene are built into how we operate the platform day to day. From SSL encryption on every connection to session timeouts on idle accounts, the measures below reflect how we actually run things — not aspirational statements.

Encrypted Connections

Every session on Betbati runs over SSL. Your login credentials, payment method numbers, and account actions are encrypted in transit so they cannot be intercepted.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can decline non-essential cookies through your browser settings without losing account access.

Data Retention

Active account data is kept while your account is open. After closure, we retain records for the period required under applicable law, then delete or anonymise them.

Your Access Rights

You can request a copy of the data we hold on you, ask us to correct anything inaccurate, or ask what specific data was used for — contact support with your registered wallet number to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access your personal data, request a correction, or ask how a specific piece of information is being used, our support team handles privacy requests directly. We aim to respond to all data-related queries within a few business days. Reach us through any of the channels below.

Team online

Live Chat

Start a chat from inside your account dashboard. For data requests, mention 'Privacy' in your opening message so the right team picks it up.

Email Support

Send your request to our support address with your registered mobile number — the one linked to your bKash, Nagad, or Rocket wallet — to help us locate your account.

Account Settings

Some data preferences, including marketing communication opt-outs, can be adjusted directly from the Privacy section inside your account settings on the app.

Common Questions About Your Privacy

Real questions about how your information is handled — answered straight, without legal padding.

We collect your name, mobile number, and the wallet identifier you use — bKash, Nagad, or Rocket. We also log your device type and IP address for security purposes.

Only with the payment processor needed to complete your transaction. We do not share it with advertisers or unrelated third parties. Each transfer reference is logged against your account record only.

Yes. Contact support with your registered mobile number and request a data summary. We will compile and send the information we hold on your account within a reasonable timeframe.

Session cookies keep you logged in; analytics cookies help us improve the lobby. You can block non-essential cookies in your browser. Your account will still work, though some preferences may reset between sessions.

We keep your records for the period required by applicable law after account closure, then delete or anonymise them. Payment transaction logs are part of that retention for legal compliance reasons.

It applies to all eligible accounts on the platform. Access and eligibility depend on your local law and eligible regions. If you are accessing Betbati from a permitted region, this policy governs your data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.